Returns
We aim for your complete satisfaction and provide a generous 90-day return policy, allowing you ample time to try a new product. Discover the process for returning a product if it doesn’t meet your expectations.
What is your return policy?
We wish for your health and happiness! If, for any reason, you’re not content with one of our products, we’re happy to accept returns within 90 days of purchase.
To initiate a return, kindly reach out to our Customer Care team via email, and we will assist you with the process.
We will utilize your original order number, which can be located in your order confirmation email, to facilitate the return process. Please ensure to prominently write it on both the box label and a piece of paper enclosed within your package.
Upon receipt of your return, we will initiate a refund for the product’s cost to the same card that was used for the purchase. Please note that shipping costs are non-refundable, and we apologize for any inconvenience caused.
How do I return a product?
To initiate a product return, please follow these steps:
- Reach out to our Customer Care team through email, chat, or by calling to start the return process and expedite the refund procedure.
- Kindly Write down your order number, as indicated in your order confirmation email, both on the box label and on a piece of paper enclosed within the package. If you encounter any difficulties, our Customer Service team will gladly assist you in locating your order number.
- Upon receiving your return, we will promptly refund the cost of the product to the same card that was used for the purchase. Please note that we do not reimburse shipping costs, and we apologize for any inconvenience this may cause.
